FP Web - Hosted CRM Review

Microsoft Dynamics CRM 4.0 hosting offers businesses an on demand CRM solution. Create a centralized repository of customer data that sits neatly alongside Microsoft Office an... continue reading


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Avg. Monthly Cost
Very Expensive
Service Uptime
Very Poor
Tech Support
Poor
Features Set
Great
Overall Rating
Great - 4 of 5 Stars

Reviewer: Grizzley Man

03/12/09

Pros:

None listed.

Cons:

I just wanted to add my side of the coin I am also among the unknown number of users who lost everything in the recent fpweb.net crash. After the crash, I found them very reluctant to tell me what happened and they did not call when promised!!

Other Thoughts:

I finally found out that their servers crashed and their backup system had failed ( backups corrupted ). The idea of disaster recovery includes testing their system: which they obviously failed to do. They did offer me 6 months free after the crash, but they already proved they were unable to guard my data at that point. They also told me that they could restore my site if "I" had backed it up mysely (how the hell do i do this??? manually through excel, give me a break!!!)

Not the kind of service you can depend on.

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