Phase 2 Hosted CRM Review - Review on phase 2's hosted crm service

Reviewer: Karren

Pros:

None listed.

Cons:

they are located in Hawaii, I'm in Utah. EVERY troubleshooting request would literally take 24 hours to resolve because of their time difference. unacceptable. No 24/7 support as they claim either.

Other Thoughts:

VERY slow servers, i felt like i was running on a 400 mHRZ PC. ontop of that it took then almost 7 days just to figure out how to setup my active directory permissions. what a joke, these guys must either be a bunch of teenagers that can design a cool website and get Microsoft service provider pricing - or they are the worst bunch of IT admins i have ever met....albeit VERY polite

THEN once it all was finally up, the load time was painfully slow...its almost like they are running these servers off their office T1 line, not at a datacenter.

Sorry guys, you are really nice and i like you, but you also cost my 10's of 1000's of dollars in delays and business is business. I need to make sure others dont make the same mistake.