Phase 2 - Hosted CRM Review

Now every player in your organization can access key account information in the format they need. Field Reps are able to instantly retrieve and enter data for any contact, man... continue reading


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Avg. Monthly Cost
Very Expensive
Service Uptime
Average
Tech Support
Poor
Features Set
Great
Overall Rating
Great - 4 of 5 Stars

Reviewer: Daniel Kels

03/27/09

Pros:

some of the nicest people i have ever met!!!! seriously!

Cons:

stay away from these guys - there are located in Hawaii and it can take their support 24 hrs+ to respond to tech support issues (im in texas) - servers are also VERRRYYYYY SLOW

Other Thoughts:


i used them for Microsoft dynamics CRM 4.0 hosting- didn't like the support responsiveness or server speed - ended up using Streamlined Fusion for Dynamics after canceling with Phase 2 (they refunded me in full as promised)

I also reviewed Streamline Fusion on this site, i like the HIGH speed of their servers more that anything

According to them, they have my tiny 1 person CRM account on over $20,000 of clustered Dell servers and SANS - i would have called "BS", but like my account rep promised "don't take our word for it...use it yourself and you will understand the difference expensive hardware makes"

and gosh darn, he was right!!!

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