Sales Force is ranked #5 overall
Page Views: 3,974Sales Force Review: Jazzy
03/12/09Pros:
We've been using salesforce for almost two months and love it.
Cons:
None listed
Other Thoughts:
We were up and running in just two days and the sales staff find it easy to use. We haven't customized the system in any way because it costs too much, but I think using the standard system is actually a plus when you consider the frequent upgrades and technical support. I'd recommend this system to any small business.
Sales Force Review: Anon
03/12/09Pros:
On line access anywhere w/ internet
Cons:
browser based, cant go from lead to lead with out going back to the lead list. when deleting a lead it takes you to a completly different new lead list(confusing). The need to hit the 'back arrow" on your browser 3 to 6 times to get back to your list
Other Thoughts:
This is the worst CRM ive ever used!!!!!!!!!!!!!!!
Sales Force Review: Stop Outsourcing Support
03/12/09Pros:
You can access it anywhere w/ an internet connection
Cons:
You have to purchase all these extras from Salesforce partners. to do mass email, territory management, product inventory, etc. they are not cheap!
Other Thoughts:
This is a product that requires a power user of IT staff to install and keep it running. If you have a power user on staff they can get the job done but it will be a full time job for them. Sales force.com is a CRM/devlopment tool it is not a feature product. There is a large market for expensive consulting and professional services help so IT staff like to install the system. IT is a career move for them. That is why the focus in on cloud computing etc instead of actually references to improvement in their customers sales teams. Before buying get some references from users and sales executives to verify that the product really helped them.
Sales Force Review: Sponge Bob Fan
03/09/09Pros:
None listed
Cons:
too simple, i needed more custimization and they referred me to a third party developed that was SUPER expensive.
Other Thoughts:
my IT guy recommended microsoft dynamics and i love it
Sales Force Review: Cesar
02/14/09Pros:
Well designed user interface, extensive reporting, reasonably priced, has sales, marketing, and great support/KB features.
Cons:
Needs overhaul using new technology. Needs top notch software vision that has business experience. Email/Cal far behind Outlook/Lotus.
Other Thoughts:
overall im very satisfied
Sales Force Review: John
02/13/09Pros:
this company has been good to us. I am still pretty sure I can shop arround a better price but they have been pretty steady and return calls at a decent rate. we are satisfied.
Cons:
None listed
Sales Force Review: Benjamin
02/12/09Pros:
easy to use crm hosting
Cons:
their crm hosting tech support was not on par with my expectations.
Sales Force Review: Kristen
02/11/09Pros:
good amount of features and delivery was good.
Cons:
there was not much structure or help in the initial setup and design of our crm features from the salesforce team. but i suppose that is where they make their money, when we tried support they were not very helpful and wanted to charge us more. it is already NOT CHEAP..