Sugar CRM - Hosted CRM Reviews

Sugar Professional is a flexible CRM solution that provides a single view of customer interactions across sales, marketing and service. Sugar Professional improves business performance by offering best-in-class campaign management, opportunity tracking, account management, sales forecasting and customer support capabilities while delivering advanced reporting and collaboration.

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Avg. Monthly Cost
Inexpensive
Service Uptime
Poor
Tech Support
Very Poor
Features Set
Poor
Overall Rating
Average - 3 of 5 Stars
2
reviews

Sugar CRM Review: Elliot

01/03/09

Pros:

free version is free but not very reliable

Cons:

we went from the free to pro version hoping that the uptime would increase in which case we had no problem paying... however nothing changed other that us paying sugar to fix issues instead of our IT company.

Other Thoughts:

on Microsoft Dynamics now and love it!

Great - 4 of 5 Stars
NoYes
3 out of 3 people found this review helpful. Did you?

Sugar CRM Review: Sam Rocker

08/08/08

Pros:

Pretty easy to find links from the home page and I only had to complete a small five field registration form (so I thought. It turned out to be 14 fields plus ). What I really liked is getting an email explaining how to login

Cons:

Despite a somewhat short registration process at first, I got lost. Before you can access the free trial, you first need to create a SugarCRM account. Ok, no problem but after you fill out the form and click the register button, it goes to dead page.

Poor - 2 of 5 Stars
NoYes
4 out of 5 people found this review helpful. Did you?